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How bolasakti Protects Your Personal Data

At bolasakti, your personal data belongs to you — we collect only what is needed to operate your account, process deposits via DANA, OVO, GoPay and QRIS, and…

Data collected only for account useDANA, OVO, GoPay & QRIS transaction records securedYou can request data deletion anytimeNo data sold to third partiesIndonesia-based account holders covered

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What This Policy Covers and Where It Applies

bolasakti Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to every account registered at bolasakti.best and covers all personal data processed in connection with your account — including your name, contact details, device identifiers, and payment transaction records linked to DANA, OVO, GoPay or QRIS. If you are accessing our platform

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from Indonesia, your data handling depends on local law, and we align our retention and disclosure practices accordingly. We do not transfer your data to external marketing partners. Payment rail details — such as your QRIS scan records or OVO wallet reference numbers — are stored
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in encrypted form and retained only for the period required to resolve disputes or comply with applicable financial regulations. Access to stored payment data is restricted to authorised operations staff.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

Reach Our Privacy Team Directly

If you need to exercise a data right — such as requesting access to your stored information, correcting an inaccuracy, or asking us to delete your account data — our privacy support…

Live Chat Available daily 08:00–23:00 WIB on bolasakti.best. Start a chat session and select 'Account & Privacy' from the menu to reach the dedicated data team directly.

Email Support Send your data access, correction or deletion request to our privacy email address any time. We aim to acknowledge all requests within 24 hours and resolve within 3 business days.

WhatsApp Line For urgent concerns about your account data — such as an unrecognised DANA or GoPay transaction — contact our WhatsApp privacy line for a faster, real-time response from our team.

HOW WE HANDLE DATA

Six Ways We Protect Your Account Information

From the moment you open an account at bolasakti.best, every piece of personal data you share passes through defined handling controls.

Encryption at Rest and in Transit

All account data — including payment details linked to DANA, OVO, GoPay and QRIS — is encrypted using AES-256 at rest and TLS 1.2 or higher in transit, so your information stays protected from the moment it enters our system.

Cookie Transparency

We use session cookies to keep your account active, and analytics cookies to understand how you navigate bolasakti.best. You can review and adjust cookie preferences via the consent panel available on every page of the site.

Account Security Controls

Your account login is protected by password hashing and optional two-step verification. Suspicious login attempts from unrecognised devices trigger an automatic email alert sent to your registered address within minutes.

Data Retention Schedule

We keep active account data for the duration of your account plus the minimum period required under applicable financial regulations. Once that period ends, data is deleted from our servers or anonymised — whichever the local law permits.

Who Sees Your Data

Only role-authorised staff — primarily our payments operations team and privacy officer — can access personal account records. All access events are logged and audited monthly. We do not sell or rent your data to any third party.

Your Right to Request Changes

You may request a copy of your stored data, ask us to correct inaccuracies, or submit a deletion request at any time via live chat or email. We process verified requests within 3 business days for Indonesian accounts.

Your Privacy Questions, Answered by bolasakti

The questions below cover the data rights and privacy concerns we hear most often from Indonesian account holders. If your question is not answered here, reach our privacy team via live chat between 08:00 and 23:00 WIB or send an email at any time — we respond within 24 hours for most enquiries.

We collect your name, email address, phone number, date of birth and the payment method details you use — such as your DANA or OVO wallet reference — to verify your account and process transactions securely.

We do not sell or rent your personal data. We share data only with payment processors — including DANA, OVO, GoPay and QRIS networks — strictly to complete your transactions, and with legal authorities where local law requires it.

Active account data is retained for the life of your account plus the minimum period required under applicable Indonesian financial regulations. After that period, data is deleted or anonymised, depending on what local law permits.

Yes. Submit a data access request through live chat (08:00–23:00 WIB) or by email at any time. After we verify your identity, we will deliver a summary of your stored account and transaction data within 3 business days.

Send a deletion request via live chat or our privacy email. We will confirm receipt within 24 hours and complete the deletion within 3 business days, subject to any retention obligations imposed by local law on payment records.

We use session cookies for login continuity and analytics cookies to improve site navigation. You can review, accept or reject non-essential cookies at any time through the consent panel displayed on bolasakti.best.

Yes. All payment reference data — including GoPay deposit records and QRIS scan identifiers — is encrypted at rest using AES-256 and accessible only to authorised payments staff. Access events are logged and reviewed monthly.

How bolasakti Protects Your Personal Data

Reach Our Privacy Team Directly

Six Ways We Protect Your Account Information

Encryption at Rest and in Transit

Cookie Transparency

Account Security Controls

Data Retention Schedule

Who Sees Your Data

Your Right to Request Changes

Your Privacy Questions, Answered by bolasakti

01 What personal data does bolasakti collect when I open an account?

02 Does bolasakti share my data with third parties or advertisers?

03 How long does bolasakti keep my account and transaction data?

04 Can I request a copy of all the data bolasakti holds about me?

05 How do I ask bolasakti to delete my personal data?

06 Does bolasakti use cookies, and can I control them?

07 Is my GoPay or QRIS transaction data stored securely?

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